Shipping Policy

Delivery within Nigeria

Choose GIG Local Delivery or DHL Express at checkout. GIG delivery is a flat fee, calculated at checkout based on your delivery address — a lower rate for Abuja, and one flat rate for Lagos and every other state. DHL Express is priced by the actual weight of your order, so it’s only charged once your piece is made — we email you the exact DHL fee, with a secure payment link, before dispatch.

Processing time

Ready-to-wear orders are processed and dispatched within 2–5 business days. Made-to-order and custom pieces follow the timeline agreed in your quotation, and you can track progress via the status page linked in your confirmation email.

Delivery time

For GIG Local Delivery, orders typically arrive 1 day after dispatch in Abuja, and 3 days after dispatch in Lagos and every other state. DHL Express delivery time is confirmed with your DHL fee once your piece is made.

International delivery

We ship internationally via DHL Express. As with domestic DHL orders, the shipping fee is priced by weight and confirmed after your piece is made — you’ll pay for the item at checkout, and we’ll follow up with the DHL fee and a secure payment link before dispatch. Questions before ordering? Reach us at shopudeme@gmail.com.

Tracking

You’ll receive tracking information by email once your order ships. If it hasn’t arrived within the expected window, message us using the chat button on any page.